Answer inquiries automatically, without waiting in line.
Customer chatbot
Customers ask about consumption, tariffs, faults, contracts or meter readings every day. By phone, email or on the website. The customer chatbot automatically answers these inquiries. No waiting time, no forwarding loop, no additional effort for your service team.
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Churn Guard
Which users have an increased risk of termination? Who is responding to which offer? Churn Guard recognizes critical patterns in payment behavior, tariff changes, support contacts, and usage. Your sales department gets a clear score and a prioritized contact list.
Inquire nowInstant answers to contract and consumption data.
AI Analyst
Contract and consumption data provide answers when you can query them. The AI Analyst makes this possible via chat: without SQL, without detours via IT, directly for the teams that work with this data on a daily basis.
Inquire nowAutomatically identify, prioritize and coordinate faults.
Disturbance assistant
In the event of faults, messages from service, technology and systems run in parallel. They must be assessed quickly and properly prioritized. The Incident Assistant automatically classifies incoming messages, prioritizes them by severity and forwards them to the right team.
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