Progress instead of processing backlog

AI solutions for education & the public sector

Simple concerns often turn into long processes. Because applications come back unnecessarily often and knowledge is distributed across portals, specialist processes and individual teams. This leads to efficiency and loss of time in processing. We use AI where it actually does work: to provide information, to submit applications, to guide offers and to plan scarce resources.

Automatically check applications and receipts and process them more efficiently

Set up planning, utilization and digital access more robustly

Chatbot communication for citizens

Using data effectively and automatically

What Public Sector & Education with our AI solutions reach

Effort is often generated not by individual special cases, but by measures: the same queries, the same gaps in orientation, the same missing documents, the same coordination between several bodies. This is exactly what leads to full mailboxes, slow processing and processes that seem unnecessarily complicated for users.

We therefore do not start with abstract platform promises, but with specific bottlenecks: information, applications, finding offers and planning. Where today you have to laboriously search, forward, check and investigate.

Provide answers before questions arise

Service Guide

Many issues aren't complicated. The answers are often already available, just not where they can be found quickly. The ServiceLoTSE answers recurring questions about deadlines, forms, responsibilities and status directly. More complex cases move on to the right place with context. This relieves service teams and reduces unnecessary loops.

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Narrow down suitable offers more quickly

Education navigator

Anyone looking for a suitable educational offer quickly loses time in confusing portals and too many options. The education navigator narrows down offers to a few specific questions and shows what really fits. This shortens search paths and improves orientation for users as well as for consulting teams.

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Record and process applications cleanly

Application check

Many processes come to a standstill because documents are missing or information does not match. The application check checks submissions early on, makes gaps visible and helps with a clean submission. This reduces responses, inquiries and unnecessary rework in administrative processing.

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Optimized planning and distribution of resources

Planning Tool

Rooms, times, availability and occupancy must be constantly reconciled. The capacity planner detects conflicts early on and supports the distribution of scarce resources. This makes planning more robust and reduces coordination efforts in everyday life.

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Case Study

Develop and establish AI competencies in companies

Find out in our case study how, together with Ausbildung.de, we laid the foundation for strategically anchoring AI into an AI-first company.

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Blaue Pfeilkurve, die nach rechts und oben zeigt.
The AI learning journey is not a one-off workshop, but ein continuous format, with which we AI competencies step by step build up in the company.
Junger Mann mit Brille und dunkelblauem Hemd lächelt vor einer grauen Wand.

Christopher König

Managing Consultant at taod

Step by step: From individual problems to automated processes

How we support companies in education & public sector with AI

Identify the biggest lever

Not every annoying process is automatically a good AI use case. The decisive factor is where volume, repetition and friction come together: many standard inquiries, frequently incorrect applications, long search channels, recurring orientation topics or planning work with a high proportion of coordination. It's worth starting there.

Put rules and knowledge in a readable form

In administration and education, the necessary knowledge is almost always in-house, only distributed through statutes, portals, specialist procedures, fact sheets, forms, process descriptions and heads. Before AI can reliably help, this content must be neatly structured, presented in an understandable way and technically narrowed down.

Define data protection and operating model early

In institutions, administration and education in particular, it is crucial how the solution is operated, which data is processed and who is allowed to access what. That's why we answer questions about hosting, roles, permissions, logging and handling sensitive content early on. Not as an addendum, but as part of the setup.

Integration into existing processes

AI is only effective if it is integrated into the real process: in the website, portal, email route, form logic, specialist application or internal interface. This does not create an additional channel alongside the company, but support exactly where inquiries are received and processes are processed today.

Scale from the use case

The first rollout doesn't have to be maximally large. It must be resilient. That's why we start with a clear use case, measure quality, check submissions, refine content and only then expand. Step by step, a solution is created that is technically sound, technically clean and can be used in everyday life.

Your contact with us
Let's get started together!

We are looking forward to your request and are excited to see what you have in mind. With us, you'll be met with open ears, let's get started with your AI project right away. Just tell us what you need!

Event: AI Networking for Leaders (Stuttgart)

Headquarters Cologne

taod Consulting GmbH
Oskar-Jaeger-Strasse 173, K4
50825 Cologne
Hamburg location

taod Consulting GmbH
Alter Wall 32
20457 Hamburg
Stuttgart location

taod Consulting GmbH
Schelmenwasenstrasse 32
70567 Stuttgart